The Seymour Locksmiths Blog

The Importance Of Customer Care

Posted on June 7, 2016 by

As part of my job, I feel its very important to not just get people back in their home when locked out, but to try and make sure that they don’t carry on locking themselves out and find the best solution for there circumstances.

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I received a call from the son of an elderly gentleman in Worthing, the son was in London that day and was concerned for his father. After searching Locksmith Worthing online and giving me a call, he explained that his father is suffering from dementia and he was very confused as to why he was locked out.

Having arrived at the house to see the gentleman in such a confused state, it was clear that I would need to get him back inside as soon as possible. He had three keys on his keying, one for the front door porch, one for the inside front door and one for the back door, that amount of keys would confuse anyone!


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Window and Door Restictor

For my latest blog I thought id keep you up to date with new products on the market.

ERA window and Door Restrictor

This latest window and door restrictor is a great and very simple to use device and for the first time a window and door restrictor meets standards set out by the Door and Hardware Federation. A great device for balcony windows and doors were young children are in the house.


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Night Latch – What to Know

Night Latch – What To Know

For my latest blog I thought I’d write about night latches or as some people refer to them as a Yale Night Latch and the different types on the market.

There is some misconception about night latches and how they are operated. Hopefully after reading this blog, you will have a better understanding of a night latch, how to operate them correctly and which type of night latch will best suit your security needs.


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The Diary of a 24 Hour Locksmith

24 Hour Locksmiths

Typical Day as a 24 Hour Locksmith

I’m asked so many times what is it like being a 24 hour locksmiths. I thought it would be interesting to write a blog telling you what my typical day consists off. I write all my jobs down in a diary and this is from 1st Feb 2016.


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Tips To Beat The Christmas Burglar

Christmas Burglar

christmas-burglar

Leading up to Christmas is a very busy time for most households, very few people think of home security at this time of year when in fact the opportunist burglar is equally as busy.

Read the tips below and make it harder for that Christmas burglar.
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Multi Point Locking Systems

Posted on May 22, 2015 by

Multipoint Locks

What Is A Multipoint Locking System?

Multipoint locking systems (MPLS) became widely used in the mid 80’s on residential properties throughout the UK. Over time these systems fail. Why do they fail?
Well like most mechanical products they can become worn & tired and therefore break. Some of these multi point locking systems have been around now for thirty plus years.
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Lock Security Standards Explained

When checking your home security it’s important that the correct locks are in place and that they meet certain British standards set by regulating bodies.

In this blog I’ve put together a short summary to explain everything you need to know when it comes to locks and the security standards that relate to them.
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Using a Reliable Locksmith

Don’t Get Ripped Off

Time and time again I read horror stories in which people are left out in the cold and feel totally ripped off when calling a Locksmith out.

Here’s a typical example of a very bad experience one lady had.

A lady was locked out of her premises at 9am on a week day.
The lady in question rings 118118 from her mobile and asked for three local locksmith numbers. All three numbers are then text to her phone, only one turns out to be local and that number is unobtainable. This leaves her having to ring one of the other two numbers both of which are 0800 numbers. In desperation the lady rings one of the 0800 numbers and gets put through to UK Locksmiths.net. Once through she asks the obvious questions of how much the job will cost and how long before the locksmith will arrive. The answers were £55 for the charge and ‘ he’ll be with you very shortly’
Both of these answers were ridiculously off of the mark.
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All Part Of The Service

For this blog I thought it could be interesting to give you, the reader, an insight into what it is like to be a locksmith.

Being a locksmith is a very rewarding and fascinating career. As we deal with home security it is critical for us to be skilled at our job as well as being very knowledgeable on the subject of locks and home security. This must all be tied in with strong customer relations to give our customers a great sense of satisfaction once a job is complete.
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What Is Cylinder Snapping?

eurolock

Lock snapping or cylinder snapping is a common method used by burglars to gain entry to your property. Burglars use this method against a euro cylinder lock which are fitted to most properties with uPVC doors or composite doors.

Lock Snapping Method

To snap a euro cylinder lock it only takes minutes and no specialist tools are required. Once the cylinder has been snapped the lock is then manipulated to open the door and grant the burglar entry to your home. You may think that a multipoint locking door is very secure, however it is only as good as the cylinder lock fitted as the lock itself is the weak part of the locking system.
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